At Aberdeen, we take online security seriously. Online fraud and phishing attacks require vigilance from Aberdeen and from our clients.
These attacks can come in many forms, although they are most likely to be in the form of an email. Anyone can be at risk.
Below you will find some information and tips on how to spot a phishing or fraudulent email attack. If you do, please send the offending email to email@example.com.
Phishing is an attempt to fraudulently acquire sensitive information, such as account numbers, usernames, passwords and other sensitive details, by masquerading as a trustworthy entity in an electronic communication.
Phishing attacks usually come in the form of an email claiming to be from Aberdeen. Recipients of the email are asked to reply, often requiring that account details and passwords are submitted in the email.
If you receive any emails requesting you to input any account details, do not reply to the email. Never divulge your account information.
Online fraudsters may also send emails pretending to be Aberdeen. Such emails may request that recipients transfer funds into accounts to activate them.
Do not respond to these emails. Aberdeen will never send out an email requesting our clients to update account details or to complete online transactions.
If you need to update your personal or account details with Aberdeen please do this by going directly to our website. Alternatively, call one of our help lines and an agent will be happy to assist you.
Below are some tips designed to help you spot a fraudulent email. If you are suspicious at all, please contact Aberdeen immediately.
These tips are only designed to act as a guide. If you are suspicious at all, please contact Aberdeen on +(1) 866-667-9231. Or email us at firstname.lastname@example.org.